Pocono Dessert Co.

Hello & Thank You For Supporting Our Small Business!


To best serve you, we have instituted the following order policy. Please review this policy carefully prior to submitting your custom order or catering request. We look forward to serving you!





  • ALL BOOKING ACCEPTANCE IS AT THE DISCRETION OF OUR STAFF, NO ORDER IS GAURUNTEED TO BE ACCEPTED AUTOMATICALLY.


  • All custom order requests must be RECIEVED & CONFIRMED by Monday at 8pm prior to requested weekend of pick up.


  • IF we are able to accommodate a last minute booking request after Monday at 8pm, an additional 50% Rush Order fee will be applied to your total. All last minute orders require full non-refundable payment at time of booking.


  • Payment for all non-event catering orders is due at time of request. Catering orders require a non-refundable 25% deposit at time of booking, with the remaining balance being due 10 days prior to your event. Once final deadline is met, changes to orders will no longer be accepted and cancellation will incur a 50% cancellation fee deducted from refund. If order is cancelled within 5 days of pick up date, order will be non refundable. 


  • A $5 per day late fee will automatically be applied starting the due date stated on your invoice. If you have ordered well in advance, you will receive several automatic email reminders leading up to this point for your convenience.


  • Any  event catering order placed and accepted with a pick up/delivery date less than 10 days in the future will require payment in full with no deposit option. 


  • Please thoroughly review your invoice to assure all order details are correct, payment of invoice acts as signature and acceptance of order as described in  your invoice. 


  • YOUR ORDER WILL NOT APPEAR ON OUR BAKER’S SCHEDULE UNTIL PAYMENT IS REMITTED ACCORDING TO THE ABOVE POLICY. Other than automatic invoice reminders from square, you will not receive reminders from us to make your payment on time. If payment is not made per the above stated policy, your order will not be fulfilled or a late fee may be applied.


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